Thesis on business process reengineering

However, despite documented advantages, most organizations are reluctant to adopt the technique. HE, X.

The methodology and its data collection forms significantly streamlined the capture of process data, and facilitated the generation and analysis of workflow design alternatives. Australian Marketing Journal. University of Warwick. HE, X. MILE, T. Results: From the study, it is revealed that BPR significantly and positively improves delivering speed of service organizations. The analysis of both qualitative and quantitative results showed that the basis of a successful business process re-engineering should concern the development of some organisational characteristics, which would prepare the organisation for a more holistic form of organisational change. The application of BPR methodology, as change strategy, is now widely applied. Rand Afrikaans University. However, despite documented advantages, most organizations are reluctant to adopt the technique. Conclusion: For improved delivering speed, service organizations should adopt BPR technique to improve business processes for provision of delighting services to customers.

New Jersey. The data collection was based on a multi-method approach and included a review of project reports, surveys before the project, and quantitative analysis of patient numbers, case complexity, capacity, utilisation and other demand management factors.

Journal of Business Research, v. International Journal of Contemporary Hospitality Management, v. The proposed Workflow Reengineering Methodology promises to be a methodology that can be used with supporting workflow automation to improve an organization's business processes. Type Business process re-engineering and organisational change: evaluation of implementation strategies Vakola, M , Business process re-engineering and organisational change: evaluation of implementation strategies , PhD thesis, University of Salford. Printice Hall. Prentice Hall, Upper Saddle River. Show full item record Abstract All organizations, both private and public, must improve their business practices to survive in today's volatile and highly competitive marketplace. Purpose: The paper aims at determining the effect of business process re-engineering on delivering speed; enabling organizations to appreciate the performance improvement that is associated with the technique. The analysis of both qualitative and quantitative results showed that the basis of a successful business process re-engineering should concern the development of some organisational characteristics, which would prepare the organisation for a more holistic form of organisational change. Harper Collins. A major element of the thesis is the empirical work carried out, in which the researcher was actively involved using the new business process re-engineering methodology. Both surveys included a cluster sampling of the reengineering project team and a stratified random sampling of Taranaki Healthcare employees. This thesis overviews business process reengineering principles, and examines four methodologies for its accomplishment. Michael Hammer, president of Hammer and Co.

Wiley, Chichester. Advanced Materials research, p. Conclusion: For improved delivering speed, service organizations should adopt BPR technique to improve business processes for provision of delighting services to customers.

Journal of Business Research, v.

Thesis on business process reengineering

This methodology uses workflow automation as an enabler for efficiently and effectively conducting reengineering. This case study addresses this issue. Rand Afrikaans University. The thesis also includes a case study of the application of a portion of the methodology using workflow data gathered from the Port Hueneme Division of the Naval Surface Warfare Center. Pearson Education, Boston. The empirical part of this study involved two surveys together with a qualitative analysis of debriefing sessions held at the end of each phase. CHEN, Y. This thesis overviews business process reengineering principles, and examines four methodologies for its accomplishment. International Journal Production Economics.

JBAS, v. Business process re-engineering: the technique to improve delivering speed of service industry in Tanzania Joseph Joseph Sungau, Philibert C. Business Process Management Journal, v.

business process reengineering pdf free ebook

International Journal Production Economics. Multivariate Behavioral Research.

Pearson Education, Boston. Business Process Management Journal, v. International Journal of Contemporary Hospitality Management, v. The Guilford Press, New York. Methodology: The study used cross-sectional survey design to investigate the effect of BPR on delivering speed. Advanced Materials research, p. Harvard Business Review, v.
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